Customer Services

We pride ourselves on exceptional customer service. If you have positive or negative feedback, we’d love to hear from you.

We are sorry if you’ve experienced a problem. We will do everything we can to investigate and resolve the problem for you. We aim to get back to any query within 3 working days.

Please contact us using the enquiry form

Our customer service department is open Monday to Friday from 8:30am to 5.00pm, excluding Bank Holidays.

For store locations, opening hours and phone numbers please click here or select ‘Store Finder’ at the top of this page.

Head Office:
Cards Direct Retail Ltd
3 Horizon Point
Swallowdale Lane
Hemel Hempstead
Hertfordshire
HP2 7FZ

Get in touch